"I have had the pleasure of working with Eric Timmis for over four years. During that time, he has led dozens of training sessions. Rarely do we entrust the training of our people to outside consultants and Eric is the only outside consultant who has spent three days training everyone on our payroll.
In addition, Eric facilitated a strategic planning workshop with our management team that helped us critically examine our business and formulate improvement plans. This work was instrumental in helping us capture first place in the 2004 JD Power Customer Satisfaction Survey of new home buyers.
Throughout my dealings with Eric, he has demonstrated listening skills and creativity that enable him to tailor his message to his audience and facilitate discussions of things I don’t like hearing but need to know. He continually helps us identify our weaknesses and put together workable improvement plans. I would heartily endorse Eric to any executive who is earnestly seeking to improve their business."
DAVE GRAHAM, PRESIDENT, WASHINGTON DIVISION, PULTE HOMES
"Thanks for the great training. I really can be one of those people who would rather be out working. I did not feel I had time for this and did NOT want to be here. You turned me around. Thanks for a great lesson."
HOME BUILDING SUPERINTENDENT, DEL WEBB, ARIZONA
"Eric makes us think. This stirs up a lot of ideas and processes that I am going to take back with me and I know I will be a better person and leader for it."
CONSTRUCTION MANAGER, PULTE HOMES, LAS VEGAS
“Eric's consultant services provided me with the tools and thought-process to better analyze and improve my business. Waste reduction at its finest. He peeked my interest in process methodology and quality that I decided to get my Lean Six Sigma Green Belt. Furthermore, he has provided immense insight into the inner workings of the Customer mind. In turn, I was able to provide a better service to my Customers.”
JONATHAN MARIANO, CUSTOMER RELATIONS MANAGER